Frequently Asked Questions
Everything you need to know about your Gold Hinge experience.
How long will it take for my order to ship?
Standard orders are typically processed within 1-3 business days. Once shipped, you will receive a tracking number via email, with delivery usually taking 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that certain sale items may be marked as final sale and are not eligible for return.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination and weight of the package.
How do I find the right size?
Each product page features a detailed size guide to help you find your perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or sizing down for a more compressed feel.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna.
How should I care for my Gold Hinge apparel?
To maintain the quality of your garments, we recommend machine washing on a cold, gentle cycle with like colors and hanging to dry. Avoid using bleach or ironing directly on printed logos.